Terms & Conditions - Preziosità snc di Stefano Rubetti & C.

TERMS & CONDITIONS

DEFINITIONS

The expression "online sales contract" means the purchase and sale contract relating to the Seller's tangible movable property to the Buyer as part of a remote sales system via telematic tools, organized by the Seller.

The expression "Buyer" means the consumer, a natural person who makes the purchase, referred to in this contract, for purposes not related to any commercial or professional activity carried out.

The expression "Seller" means the person who carries out the sale of the goods covered by this contract.

IDENTIFICATION AND OBLIGATIONS OF THE PARTIES

Seller: Preziosità snc di Stefano Rubetti & C.

The goods covered by these general conditions are offered for sale via a system of electronic tools organized by Preziosità snc di Stefano Rubetti & C. , with headquarters in Via Giuseppe Mazzini,1,3,5, 20018 Sedriano (MI), Telephone 029021014, E-mail: servizioclienti@gioielleriapreziosita.it

Buyer:

He expressly declares that he is making the purchase for purposes unrelated to his commercial or professional activity and undertakes not to trade in what has been purchased.

OBJECT AND CONCLUSION OF THE CONTRACT

With this contract, respectively, the Seller sells and the Buyer purchases remotely via electronic means only the tangible movable goods indicated and offered for sale on this Site.

The contract between the Seller and the Buyer is concluded exclusively through the internet through the Buyer's access to the address of this Site, where, following the procedures indicated, the Buyer will formalize the proposal for the purchase of the goods offered for sale.

The purchase contract is concluded with an irrevocable order by the Buyer with the completion and online submission of the order form, which will be displayed on the printable order summary web page, which contains the details of the orderer and of the order, the price of the purchased good and the shipping costs, the payment methods and terms, the address where the good will be delivered. When the Seller receives the order from the Buyer, he will send a confirmation email and/or display a printable web page confirming and summarizing the order, which also contains the data entered by the buyer in the order form. The contract is considered perfected and effective between the parties only with the execution of the order and the fulfillment of the same through the delivery of the goods to the courier for shipment, the Seller having the possibility, up to that moment, to refuse the order .

Specifically, each order sent constitutes an offer to purchase the Seller's products. Orders are subject to availability and acceptance by the Seller who may, at any time and at its discretion, refuse to accept the Buyer's order, including, for example, cases in which:

  • orders cannot be executed due to an error in the information provided by the Buyer, such as when providing: insufficient or incorrect payment information, incorrect billing information; insufficient or incorrect delivery address information – in this regard, the Buyer is kindly requested to note that the Seller does not send products to post office boxes; or misleading information;

  • an error has occurred on the site relating to the products ordered, for example an error relating to the price or description of the products as shown on the site;

  • the products ordered are no longer available on the site;

  • the order amount is too high, based on a concrete evaluation which will be conducted on a case-by-case basis at the Seller's absolute discretion.

In such cases, the Buyer will only be entitled to a full refund of the price paid and to no further compensation.

The invoice or sales note will be issued by Preciousness snc in paper form and inserted inside the package containing the ordered products.

PAYMENT AND REFUND METHODS

The Seller only accepts payment for the products ordered by major credit cards, PayPal and bank transfer. In the case of payment by credit card or PayPal, the credit card data is processed directly by the bank to which the Seller has entrusted the management of payments, while the PayPal data is managed directly by PayPal; the information is encrypted using latest generation encryption systems which prevent its use by third parties and is sent directly to the bank; The Seller reserves the right to make a request to the card-issuing bank to verify the authenticity of the card's ownership or to PayPal in the event of problems. At the end of this verification, if the outcome is positive, we will proceed with the procedure to conclude the contract. After receiving the payment, the Seller will proceed with the delivery of the order placed, if there are no further impediments. Any refund to the Buyer, if he is entitled to it, will be credited by reversing the payment by credit card or PayPal or by bank transfer within 30 days. from the date on which the Seller became aware of the cause giving rise to the right to reimbursement.

DELIVERY TIMES AND METHODS

Order processing times may vary, from the day of the order to a maximum of 4 working days, within which the invoice or sales note will be issued and the order will consequently be accepted, with the start of its execution . In the event that the Seller is not able to ship within said deadline, prompt notice will be given via e-mail to the Buyer, indicating the deadline within which the order will be processed. The fulfillment of the order will generate the shipment of the same, which will take place by entrusting the ordered products to the SDA courier or equivalent for deliveries on Italian territory. Delivery times may vary depending on the destination address and other factors not directly controllable by the Seller and not attributable to it.

SHIPPING AND DELIVERY COSTS

The Seller ships the goods throughout Italy.

The goods will arrive directly at the indicated delivery location without having to pay additional sums compared to the shipping costs already paid when placing the order, as these costs already include shipping costs and local duties and taxes. Shipping costs will be indicated and calculated in the purchase procedure before the Purchaser submits the order and also contained in the web page summarizing the order placed. In the event that the Buyer chooses the payment on delivery method, the amount to be paid to the courier will be that indicated in the order, as it already includes shipping and cash on delivery costs.

INSURANCE AND SELLER LIABILITY

The Seller insures the products against theft and accidental damage from the moment of delivery to the courier until the moment they reach their destination. The risk of loss or damage to the goods remains with the Seller until the Buyer or a third party designated by him physically takes possession of the goods.

PRICES

All sales prices of the products displayed and indicated on this website are expressed in euros and constitute an offer to the public pursuant to art. 1336 cc, are inclusive of VAT and any other tax regarding delivery within the territory of an EC country. Regarding shipping costs, taxes and customs duties, please refer to point 6) above. The prices indicated for each of the goods offered to the public are valid until the order is submitted and indicated on the order summary web page. Therefore, prices and conditions may be changed by the Seller at any time and for the Buyer what appears on the order summary web page will be valid. Furthermore, the Seller reserves the right not to accept and consequently not to process the order for reasons relating to errors relating to the prices displayed or other reasons; in this case, the Seller will refund the amount paid by the Buyer, without any further obligation.

PRODUCT AVAILABILITY

The Seller ensures the processing and fulfillment of orders without delay via the electronic system used. If an order exceeds the existing quantity in the warehouse, the Seller, via e-mail, will inform the Buyer whether the good can no longer be booked or what the waiting times are to obtain the chosen good, asking if he intends to confirm the order. order or not. The Seller's IT system confirms the registration of the order as soon as possible by sending the user a confirmation by email, which does not produce any legal obligation, as it is a simple summary of the order.

LIMITATIONS OF LIABILITY

The Seller assumes no responsibility for disservices attributable to force majeure, in the event that it is unable to execute the order within the times established by the contract. The Seller cannot be held responsible towards the Buyer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the Internet outside of its control or that of its sub-suppliers. Furthermore, the Seller will not be responsible for damages, losses and costs suffered by the Buyer following failure to execute the contract for reasons not attributable to him, the Buyer having the right only to a full refund of the price paid. The Seller assumes no responsibility for any fraudulent or illicit use that may be made by third parties of credit cards at the time of payment for the purchased products, if it demonstrates that it has adopted all the ordinary precautions possible at the time and based on ordinary diligence.

LIABILITY FOR DEFECT, PROOF OF DAMAGE AND COMPENSABLE DAMAGES: THE SELLER'S OBLIGATIONS

The Seller cannot be held responsible for the consequences resulting from a defective product if the defect is due to the conformity of the product, to a mandatory legal rule or to a binding provision, or if the state of scientific and technical knowledge, at the time in which the manufacturer put the product into circulation, it still did not allow the product to be considered defective. No compensation will be due if the injured party was aware of the product defect and the resulting danger and nevertheless voluntarily exposed himself to it. In any case, the injured party will have to prove the defect, the damage and the causal connection between the defect and the damage. The injured party may request compensation for damages caused by death or personal injury or by the destruction or deterioration of something other than the defective product, provided that it is of a type normally intended for private use or consumption and thus mainly used by the injured party. Damage to property referred to in art. 123 of the Consumer Code will, however, be compensable only to the extent that it exceeds the sum of three hundred and eighty-seven euros (387 euros).

GUARANTEES AND ASSISTANCE METHODS

The Seller is liable for any proven fault or defect in the product attributable to him provided that such fault or defect has been reported by registered mail to the address Gioielleria Preziosità snc di Stefano Rubetti & C. - Via Giuseppe Mazzini, 1, 3.5 - 20018 - Sedriano (MI) or sent by email to the address servizioclienti@gioielleriapreziosita.it within eight days of delivery. The report is not necessary if the seller has recognized the existence of the defect or has hidden it.

As regards the guarantees of conformity of the products purchased, the legal guarantees provided for by law are also applicable to the sale of the products regulated by these general conditions. In case of non-conformity of the products delivered, articles 129, 130 and 131 of the Consumer Code will therefore apply.

BUYER'S OBLIGATIONS

The Buyer undertakes to pay the price of the purchased good in the times and ways indicated in the Contract. The Buyer undertakes, once the online purchase procedure has been completed, to print and keep the web page containing the order data. The information contained in this contract has, moreover, already been viewed and accepted by the Buyer, who acknowledges this, as at the time of finalizing the order a reference to this web page is shown.

RIGHT OF WITHDRAWAL

The Buyer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days from receipt of the product to carry out the withdrawal. If the Buyer decides to exercise the right of withdrawal, he must promptly notify the seller via email at ufficioclienti@gioielleriapreziosita.it with the subject "Return order no. #". Under no circumstances will we accept returns of custom-made or personalized items. The costs for returning the goods will be borne by the buyer. The Seller will refund the amount due to the Buyer (equal to the amount paid for the purchase of the product excluding shipping costs) following withdrawal within 14 days from receipt of the withdrawal notice provided that within within this period the goods have been returned in their original conditions and unworn. The Buyer must send the returned goods to the following address: Preziosità snc di Stefano Rubetti & C. - Via Giuseppe Mazzini 1,3,5 - 20018 - Sedriano (MI)

CONTRACT STORAGE METHODS

Pursuant to art. 12 of Legislative Decree 70/03, the Seller informs the Buyer that each order placed is stored in digital form on the server on which the Site resides according to confidentiality and security criteria.

COMMUNICATIONS AND COMPLAINTS

Written communications directed to the Seller and any complaints will be considered valid only if sent to the address Preziosità snc di Stefano Rubetti & C. - Via Giuseppe Mazzini 1,3,5 - 20018 - Sedriano (MI) or sent via e-mail -email to the address servizioclienti@gioielleriapreziosita.it The Buyer indicates in the registration form his/her residence and domicile, telephone number or e-mail address to which he/she wishes communications from the Seller to be sent.

SETTLEMENT OF DISPUTES AND APPLICABLE LAW

All disputes arising from this contract should the Parties intend to appeal to the ordinary judicial authorities, the competent court is that of the Purchaser's place of residence. This contract is regulated by the Italian law.

DURATION AND EFFECTIVENESS CONTRACTUAL CONDITIONS

Confirmation of the order implies acceptance of these general conditions for the Buyer.

These conditions may be updated or modified directly with the transcription of the new rule on this Site. The modification or update will be valid and effective for orders that have not yet been entered and for which the page has not yet been displayed and printed. web, which summarizes the order data.